How Customer Journey Mapping Fixes Poor Experiences and Accelerates Digital Transformation
In today's highly competitive digital environment, where choosing another product or service is lite...
5 articles in: "User testing"
Interview techniques for advanced interviewers
Because interviewing is quick and easy, it is a popular tool for collecting user feedback. It is a (...
A practical guide to testing voice interfaces
For VUIs, or voice user interfaces, user testing is just as essential as for any other system. Altho...
Eye tracking in practice
Eye tracking which is the process of measuring the point of gaze, is a widespread research method en...
Face and mobile screen recording tools
What was the task we had to complete? We had a remote UX researcher and an assistant on one side and...
Want to read more
about UX, fintech and banking?
Subscribe to our biweekly newsletter and get the latest of our news and thoughts!
Maria Amidi Nouri
UX Architect