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Is there a future for banking interfaces? Here’s why not.

The title of this blog post may sound a bit strange at first, because it is meant to be “bombastic”. Of course, an experienced reader will know that there will be some twist to make it out that, although there isn’t one, there is one. Well, this time I am bound to disappoint. That is really not my intention. I’ve had Brett King’s Bank 4.0: Banking Everywhere, Never at the Bank sitting on the edge of my bathtub for a long time. I remember back in 2013 when Stefan Dieffenbacher (head of our UX project at BNP Paribas Fortis in

Visually impaired Hungarians are assisting Ergomania to develop Voice User Interfaces for all mankind

At the end of 2020, Ergomania embarked on the next phase of a larger project. Since 2013, we have been developing solutions on the field of voice control and voice navigation, so we sought out the blind and visually impaired to aid us in our research on voice control. The visually impaired are playing an increasingly important role in the design of VUI (voice user interface) worldwide, and Ergomania’s primarily concern is user experience design, especially on online interfaces.   VUI makes the use of objects more natural Although it may sound weird at first, especially in our world full

Fintech UX for B2B

The Pont Vecchio, or Old Bridge, in Florence has nearly fifty shops across its span. Almost all of them are jewellers of one sort or another. Some sell gems, others watches, or gold and silver items. It’s great for shoppers to wander from one outlet to another, but how does it work for the businesses? I’ve often thought of this paradox of how companies which are naturally competitors will band together in an association or guild to confront common issues, and promote their products. Not a lot has changed in that respect since the Renaissance in Florence.   Bridging Europe

The Netherlands Fintech Scene

With over half its landmass standing no more than a meter above sea level, and a quarter below sea level, the Netherlands (meaning ‘lower countries’) deserves its name. The country is also known as Holland, and the adjective used to describe the country and the language is Dutch. The Netherlands is home to over 17 million people, making it the second most densely populated country in Europe, with the twelfth highest population in the world. In Rotterdam, the Netherlands has the busiest seaport in Europe, and hosts the world’s ‘legal capital’ in the Hague. The Dutch are renowned for their

Creating Voice User Interfaces is shaping to be like a walk in the park

English has become a common language of modern times in the Northwest of the world, and this greatly facilitates communication on a daily basis. But half a billion people in Europe rightly ask why they should learn a second language just to be able to handle devices with voice commands? Ergomania is a leading expert in Europe on VUI, ie Voice User Interfaces. Voice-based UI has long been part of everyday life. It is often unnoticed, we use it without even thinking about it, we are just communicating with a system through a VUI, but the coronavirus epidemic and the

The impact of the Coronavirus pandemic on the UX industry

The Coronavirus pandemic has resulted in profound changes in the way people throughout the world meet and work. Are these changes permanent, or merely temporary blips? And as masses of people have resorted to online work, how has the UX-UI community responded? More precisely, how should UX designers respond? In the first half of this article there is a personal story which may reflect the experience of many others during the pandemic. In the second half there are observations and suggestions from Dr. András Rung, CEO of UX-UI Design Agency, Ergomania. There are challenges ahead, he says.   A typical

Design Sprint: is it really a new era in UX design?

Ergomania is committed to professional development, so on September 30th we held our next Product design talks webinar, about new trends and proven methods in UX-UI design. The webinar and the following discussion was led by Dr. András Rung, the founder of Ergomania, who outlined the process of the next roughly two hours: the attendees were first introduced to the difference between Agile Sprint and Design Sprint methodologies through Péter Czakó’s presentation followed by a lecture on the Design Sprint itself. This was followed by an insightful roundtable discussion featuring four UX veterans: László Laufer (Senior UX researcher, Google) Dávid

Jobs to be done get done using the Value Proposition Canvas

The Business Canvas model was first proposed by the Swiss entrepreneur, Alexander Osterwalder, around 2005. He’s also the lead author of Business Model Generation which has sold more than a million copies, as well as a series of Strategyzer books. So clearly he’s onto something, but what exactly is a Business Model Canvas? Well, it’s a way of clearly and simply visualizing complex business issues, and doing this collaboratively. Typically a canvas will consist of nine building blocks which can be applied to any business, so that using a design template, an enterprise can easily describe its business model. Over

Spreading the word and speech: voice-user interfaces conquer the world

The popularity of VUIs or Voice-user interfaces is unbroken, conquering new fields year after year. As technology evolves and user needs change voice-based user interaction no longer belongs to the realm of science-fiction for telephones, computers or digital assistants – in fact, VUI is now present in smart homes or on different vehicles. In a pandemic situation such as the coronavirus epidemic, it is especially beneficial for people to be able to handle various devices contactless, especially in public areas. If you can use an elevator, buy a ticket or a soft drink, book from a vending machine or get

The Fintech Scene in Belgium

Belgium: a safe, secure country, where commerce has flourished for centuries. A country at the center of European activity, home of the European Commission and the Council of the European Union, and bordered by Germany, France, Luxembourg and the Netherlands. General Electric, IBM, Toyota, Microsoft, Monsanto, Pfizer and Levi Strauss & Co have their European or regional headquarters in Belgium, partly because of its central location in Europe. The capital, Brussels is a major base for Fintech companies, but Antwerp, Ghent and Leuven are also hotspots. Belgium is a country somewhat divided between the Dutch-speaking community of the northern Flemish