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Searching for Austrian financial UX agencies – Mission implausible?

‘Your mission, should you choose to accept it’ was the challenge given to operatives in the original TV series of Mission Impossible. Now, in the Tom Cruise role (I wish!) I’m being asked to fulfil the possibly impossible mission of finding top UX-UI Design Agencies in Austria, which have a leaning towards Fintech or banking. Well, the first part of that task is not so hard, because Austria is well served by agencies which seem to be bursting with talent and skills. The country, and particularly Vienna, is also an important financial crossroads, so surely there is plenty of UX

The Austrian Fintech scene – Greener grass?

From my earliest days of living in Hungary I was conscious that Austria played a big part in the history of my adoptive homeland. Austria was partner in a once-great empire, and a byword for high culture across the whole region. Later, during the dark days of Communism, Austria was the golden gateway to the West with the promise of freedom and all things new. These days the country is a byword for high wages and high standards of living. So when starting my Fintech journey with our neighbor, I expected that – as with many examples of Austro-Hungarian relations

The UK Fintech Scene – Will the crown slip?

In speaking with people around Europe about all things Fintech and UX-UI, a common theme I’ve heard is, ‘But here we’re not as advanced / innovative / mature as the UK.’ So when I call in to Andy Samu in London, I’m keen to hear his take on this. Is the United Kingdom really leading the Fintech charge? Andy is a great touchpoint as Features Editor at DisruptionBanking, the go-to source for everything Investment Banking and Fintech, based out of the Level39 technology hub in London. His overview and knowledge seems remarkably comprehensive, but he’s far from blindly supportive of

The Danish Fintech Scene – Trust, Design, and something much more

About halfway through our conversation I have to ask Sarah Millerton to repeat something, because I figure I must have misheard. Surely she didn’t say, ‘When we go out on our Fintech boat’? Or was that some kind of metaphor? Well, no actually, the Head of Relations and Global Events for Copenhagen Fintech was talking about a real boat, as if no self-respecting Fintech organization would be without one. When the photographic evidence arrives later in the day I see that Fintech & Dreams – as the boat is named – won’t be making Jeff Bezos envious, but I’m still

Will it be enough to upgrade Revolut in the age of hyper-personalisation?

Revolut has come a long way in its relatively short, six year-long career. Launched in 2015, the startup had reached unicorn status by 2018 (the term given to startups with a valuation of at least $1 billion) and now has more than 15 million customers – and is still going strong. But the app, which is constantly adding new features, has recently become a little complicated to use – a problem Revolut has addressed with the latest update to the app, promising users a simpler and more customisable experience. According to Ivan Vazhnov, Revolut’s Head of Android Engineering, the new

The Czech Fintech Scene – innovation and ingenuity

When I meet Ivan Dovica online I’m in a warm home office. He on the other hand looks like an arctic explorer, wrapped up against a howling wind as he walks home at the end of the working day. Should I call back later at a more convenient time? But Ivan shrugs off the weather. Along with around six other colleagues he’s normally to be found on a bicycle for his commute across the hills of Prague. Apparently they’re quite a tough bunch at Dateio, the company Ivan co-founded back in 2013. Dateio promises ‘Revenue Growth based on Payment Data.

Big Banks aren’t waiting idly, Digital banking in The Netherlands – part 2

Our previous blog post was about the modern services and UX solutions of Bunq, one of the most innovative Dutch financial companies. This article looks at the opportunities for incumbent providers in the market, large banks that have grown to their current size over decades/centuries for a reason. It is generally accepted that the larger an organisation, the more difficult it is to respond to changes in market challenges. This is supported by the rise of Fintech firms; small, streamlined, agile businesses are quick to find niche markets that they can serve and achieve higher profit levels compared to traditional

The top 5+ UX Agencies in Brussels, Antwerp and Ghent (Belgium)

A Ferrari is undoubtedly a very fine car. But is it best for taking the kids to school or getting the weekly shopping? – That’ll be a ‘No’. So when I ask Pieter Van den Keybus to guide me to the best, top five UX agencies in Belgium, I’m not so surprised that he qualifies his answer. “Can we say ‘most interesting’ instead?” he offers. As Account Director, UX and full stack researcher at Uflow, Antwerp, he’s sure of one thing however – whatever the actual rankings, his company is definitely right up there. On the other hand, when it

Innovative UX solutions from Bunq neobank Digital banking in the Netherlands – part 1

Digital and/or mobile banks are among the most user-friendly varieties of financial organizations. Their services are not based solely on the intense interest of the digital generation, so they are primarily aimed at an increasingly populous camp of those who want a good user experience and ease of use. They strive for cost efficiency: while keeping their personal and material expenses low, they gain the attention of their customers with innovative, attractive premium services that result in high profit rates. In addition to traditional banks that are increasingly innovating in the grip of their Fintech competitors, there are also explicitly

Speech can also be used for biometric identification

In recent years, communicating with voice interfaces has become a normal part of our lives. In fact, we’ve already been using numerous voice-activated services, such as identity verification in customer service channels, mobile banking, or even answering queries using digital assistants like Alexa or Google Assistant. Biometric identification is one of the most important security solutions of the 21st century, with implications reaching far beyond the world of technology, especially for mobile banking or online authentication. As mobile banking has become as much a part of everyday life as online commerce, a very simple question is becoming more and more