We have grown to become the most experienced UX team specialising in FinTech in Europe, with 30+ FinTech projects successfully completed. Our portfolio ranges from mobile and Internet banking to internal systems, from sales support to chatbot and voice interfaces.
"Simple by OTP Bank" is Hungary's No.1 mobile payment app for cashless payments with 1M+ downloads and 1 million+ transactions. However, as a Fintech-focused product design agency, we are particularly proud of the user ratings: 4.8 (App Store) and 4.5 (Google Play). The app also won the Most User-Friendly Finance App award in 2017.
We provide full-blown next-generation mobile banking solutions for sales-oriented banks. We have created a seamless banking experience across dashboard overview, cross-sell-focused user-centric interfaces, banking services, and push notification services. The mobile banking app is adopted by several commercial banks.
We helped OTP business optimise and design their online account application process geared towards SMEs by deploying agile methodology. Using the inputs from weekly user tests and consultations with the business side, we continuously fine-tuned the wireframes, which once finalised, were given a fresh design. We also checked the outcome of the product design process using eye tracking.
We crafted a fully-fledged accounting and finance tool for OTP Bank, a dominant banking player in Central Europe. The eBiz platform offers users a better overview of their financial situation, enabling them to plan better, make better choices, and speed up their accounting.
Working with OTP Business, IT, and Marketing, we created a Design System for the OTP Banking Group in just one month. We standardised and improved their visual language to make the foundation for OTP digital projects.
There is no business without conversion. Over the years, we have gained significant experience in how to sell products online, everything from cars to flats. The key component in online sales is to satisfy the end users in a way that your business goals are never forgotten.
Joautok.hu is a fact-checked used car listings platform, winner of the best website in 2017. We conceived and tested all interfaces for mobile and desktop.
We conceived this game-changing app in co-creation with the founder and end users using user interviews, a business model canvas, and Lego serious play.
Telenor gave us their first assignment in 2011 after we published a concise piece about designing webshops with conversion as a focus. We were asked to redesign their mobile phones product page. Despite the extremely short deadline (3-4 days) and the thorough planning required, we succeeded in redesigning the page so well that Telenor has become a permanent client. We were soon asked to evaluate their product search pages and to rethink their purchasing processes.
This haircare webshop was conceived and built on Woocommerce. We tailored the webshop engine to meet end users’ expectations for ease of use and to boost sales.
Through card sorting workshops and 4 rounds of testing with over 100 participants, we created a website that helps users find information and sign up for the software.