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Design of Everyday Things – why it is a great resource for UX-ers and everybody else
About Don Norman Donald A. Norman was born in 1935 in America. He graduated from MIT in electrical engineering and from the University of Pennsylvania in electrical engineering and mathematical psychology. He is also the founder of the Cognitive Science department at UCLA (University of California, San Diego). Besides his impressive academic history, he has been also active outside of the walls of higher education institutes. He has served as an advisor and writer in the field of cognitive engineering. This real-world experience helped him to realise that the many troubles people have to struggle with on a day-to-day basis
The seven cardinal sins in UX – How not to mess up your financial project?
Rung András’s presentation at the E-banking summit on the 11th of October 2017. Find below the excerpt of the presentation. You can also download the presentation here. WE ARE NOT YET IN THE PROMISED LAND Only buzzwords Lack of integration No strategy 1. PRIDE The risks of partial knowledge It is not the ignorant who measures International trends are ignored Own experiences are overvalued HOW TO BE HUMBLE? Ongoing training Design studio és lego serious play Early research with a UX approach Extended collection of best practices Early involvement of developers 2. GLUTTONY Too much focus on
Lego serious play usage in UX design
LEGO® SERIOUS PLAY® (LSP) is a great methodology that uses and builds on team thinking and equal communication. It allows the team to clarify and understand current situations, ambitions and objectives, and how they can be implemented. It is an excellent tool for organisations to define their strategies, solve problems and devise plans. The methodology was developed to respond to the changing challenges facing businesses, business management and management methodologies. LEGO researchers started to think about the development of a playful method in the mid-90s. The method relies on scientific foundations, i.e., it is supported by consistent research and was
First place at the Hungarian fintech competition – Simple app
The first Hungarian Fintech contest organised by FinTechRadar, the newshub for innovative financial and insurance services has granted “The most userfriendly Fintech Solution” award to the Simple mobile payment application. This is the first award in Hungary to specialize in financial and insurance solutions. “The success of the Simple applicationis attested by over 370,000 users and more than 1 million transactions. Butthere is another relevant indicator: user feedback. Simple is doing outstandinglywell in terms of user feedback and is proud to boast satisfied users: App Storerating is 4.8 and 4.5 in Google Play. We were very pleased to get
An in-depth insight on users’ real and recurring issues
How should we start a diary study? We want to know what users do when we are not there with them: what are their recurring problems, what are the actual situations they experience. Ask them to take notes of what they do (preferably in digital form, for example in a private blog, Google Docs, etc.) then share it with us. With this method, we can identify problems and get to know user-related issues that we would not know otherwise be since we cannot sit next to the user all the time. This is because users use a given interface sporadically
Tips and tricks to design better date pickers
The date picker can simplify the entry of dates in an input field. Indicating the date may seem like a small, negligible item in an application or a website. Everyone has already seen and used a date entry field…. But if we dig deeper, it turns out that the solution we use does matter. Indicating the date can easily determine the user experience, and most of the time, not in the positive sense. A poorly designed date entry field or date picker, thus cumbersome to use can immediately result in frustration, which may lead to abandoning the entire process. Another
UX: The key to your succes for your projects – presentation
Rung András’s presentation at the E-banking summit on 30th May 2017 – download the presentation in English (pdf) or download in Spanish (pdf). Find below the excerpt of the presentation: WHAT IS UX? Designing the user experience means designing and visualising functions that offer value to users defined by business needs. More efficient design and development at a higher standard We are the architects of the digital space WHY UX? Higher sales or more users Faster and more affordable development More affordable maintenance Greater satisfaction PRIORITY FOCUS POINTS IN FINANCIAL UX Business perspective In-depth knowledge of processes and
What do we like about Asana?
We have been using Asana since 2013 to manage both UX and web development projects and to keep record and manage general company-related tasks. We are convinced that every company needs some sort of online project management tool, as projects cannot be efficiently managed using only emails and Excel sheets. To complement Asana, we use Slack for communication between staff members. One of the biggest strengths of Asana is its user-friendly and uncluttered interface. Functional units are adequately distinguished from each another and the most important elements stand out visually. The dashboard boasts a logical and uncluttered structure, the sidebar
How can we motivate people to leave reviews?
Comfort is what most internet users strive for in almost every regard. If giving a review or rating is or appears to be too complicated, it will scare off all users besides the most committed ones, which are the ones typically ready to give a negative review. The willingness of satisfied customers to leave reviews can be increased by including direct links to the review section as in many places as possible (in a non-obtrusive manner), for instance newsletters and web shop pages. The best thing is to virtually guide users who wish to share their experience: we can increase
Voice-based interface design – presentation
Rung András’s presentation at the NLP meetup on 22th February 2017. Find below the excerpt of the presentation. You can download the presentation here From whom is this relevant? 16% illiterate 14% younger than the age of 6 years 2% visually impaired 10% dyslexic When? Occupied hands Cheap gesture Passive Group-based Why is it interesting? Alexa and Google home will shake things up Still before the starting line in Hungary Moving past IVR The death of VUI or GUI? Chatting or taking care of business – From butler to friend Situation-dependent adaptation (task, intent) Co-reference and context management A mix