One of the essential elements of UX design processes is the definition of the appropriate functions of the software, application, or the product in general. During this service – offered by Ergomania – we pinpoint the functions of a digital product together with our clients based on business ideas, user research, and natural, on financial and IT constraints.

For an existing product, defining the right features practically involves redesigning the whole product, resulting in both expansion and reduction of the features at the same time, as this is actually an optimization process.

The functions deemed to be kept should be weighted and prioritized, primarily on the basis of the Kano model, as this will best determine what the essential functions are, but also on the merit of what functions are those that make the solution unique and special.

Information from client: Handing over preliminary research, explaining financial and IT constraints
Client cooperation: Defining customer expectations and business goals
Deliverables: Prioritized and weighted function list with definitions, a well-defined MVP if the implementation is done intermittently

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