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ergomania.

We make ~100 financial decisions a day. Discover how AI can act as a personal financial trainer, helping you manage money, reduce stress, and reach your goals.

Driven by customer expectations and competition from agile fintech companies, banks are no longer simply financial institutions, but technology companies where data and automation are the most valuable assets. This transformation is powered by intelligent automation, which connects invisible back-office processes with proactive, personalized advice for customers. A successful transition is not about implementing technology for its own sake, but about consciously redefining the role of the bank, where human expertise builds on machine efficiency to create new value.

A company's success increasingly depends on the quality of its user experience, which is founded on strategic design. Despite this, many still treat design as a mere aesthetic issue and judge its value based on superficial criteria. A good example of this is when the selection of a partner is based on an unfounded yet spectacular mockup, rather than assessing deeper problem-solving capabilities. This approach not only leads to missed opportunities but also to concrete business losses. Consciously applied design, on the other hand, has been proven to increase revenue and customer loyalty.

When a company like Shopify, known for its strong design focus, drops UX from its job titles, it's guaranteed to make waves in the industry. The move, led by design chief Carl Rivera, comes with a bold explanation: AI can now handle basic usability, so human designers must focus on creating "unforgettable" experiences built on taste and affinity. His statement has sparked a huge debate, splitting the community between fears of devaluation and theories of professional evolution.

In 2025, digital transformation is no longer an option, but a condition for survival and growth. Most organizations have already started down this path, but there are still many myths, misunderstandings, and failed initiatives. The real question today is not whether to digitalize, but how to do it smartly, with focus, and in a user-centric way.

Go beyond compliance. Learn how empathy-driven, inclusive design creates better products for everyone, not just users with disabilities. It's smart business.

In the digital product market, focusing solely on user acquisition can lull you into a false sense of security. The initial buzz isn't worth much on its own; downloads and registrations can easily hide a desert of abandoned accounts and forgotten applications. The real challenge, and the key to survival, lies in transforming this initial interest into deep, active engagement.

The arrival of Revolut and similar Fintech companies onto the scene is not just temporary market noise, but a shift that is fundamentally shaking traditional banking operations. Although many traditional financial institutions seemingly see the danger – every banker knows Revolut is coming and many are using it – genuine, profound responses are often delayed or insufficient. Today, it's no longer enough to merely introduce new features one after another; the quality of the user experience (UX) and a company's UX maturity can determine which banks will survive and be successful in the long run. Simply put: developing UX maturity is not a "nice-to-have-someday" project, but a critical strategic issue.

Good user experience (UX) is fundamental for a successful digital product. However, it's not enough for something to work well or look good on its own – it must also demonstrate that the work invested in UX brings concrete, measurable business benefits, making the investment worthwhile. Proving the return on investment (ROI) of UX, however, can often be a serious challenge. How can we move beyond subjective opinions and use data to show that UX improvements truly bring tangible business benefits?

Back in the day, the PC effectively tidied up our desks by integrating many different tools into one. Today, our digital devices are filled with applications that are rarely used or used for only a single function. However, artificial intelligence (AI), especially the emergence of advanced conversational interfaces and autonomous AI agents, could bring about a fundamental change: these technologies are capable of radically simplifying our digital interactions. This not only foresees a transformation of the current app ecosystem and even hardware, but could also significantly improve user experience (UX) and digital workflows.

In Asia, a large portion of people use so-called super apps to manage most aspects of their lives, from ordering food to traveling, and even taking out loans. In Europe and North America, however, these services are less popular. What is the reason for this difference, and what might the future hold?

AI is reshaping the banking sector worldwide at an increasingly rapid and dynamic pace. According to some estimates, it could increase financial institutions' profits by 9% within a few years. However, it's also becoming evident that the gap is widening between banks at the forefront of artificial intelligence (AI) adoption and those falling behind.