Showing blogs for: Chatbots
by Zsuzsanna Imrei | March 21, 2019 | 4
by Veronica Torresin | February 7, 2019 | 6
Read moreIn the recent years, chatbots have evolved and improved significantly and penetrated areas where customer focus has a strategic importance, such as banking. In this article, we are going to present the main reasons behind the broader adoption of chatbot services from a customers’ as well as banks’ point of views.