Showing blogs for: User experience
by Dr. Péter Rónay | January 5, 2021 | 10
Read moreThe popularity of VUIs or Voice-user interfaces is unbroken, conquering new fields year after year. As technology evolves and user needs change voice-based user interaction no longer belongs to the realm of science-fiction for telephones, computers or digital assistants – in fact, VUI is now present in smart homes or on different vehicles.
by Veronica Torresin | February 7, 2019 | 6
Read moreIn the recent years, chatbots have evolved and improved significantly and penetrated areas where customer focus has a strategic importance, such as banking. In this article, we are going to present the main reasons behind the broader adoption of chatbot services from a customers’ as well as banks’ point of views.