Showing blogs for: Design

Everything becomes manageable without touch: the effect of COVID-19 pandemic on VUI(voice user interface) developments
by Dr. Péter Rónay | October 20, 2020 | 10
Read moreThe COVID-19 pandemic has fundamentally changed not only our social behavior but also the way ordinary objects are used. In a situation where touching different devices carries a risk of infection a hand sanitizer is often a rarer commodity than truffle, as people think twice about what to touch.

What is a Voice User Interface and why is it really needed?
by Dr. Péter Rónay | October 1, 2020 | 11
Read moreVoice User Interfaces are present in many areas of life. Sometimes they are especially useful, for instance when contactless use is paramount: during an epidemic, in a public area, or at any time in an isolation ward of a hospital.

UX workshops in product design
by Harlan Cockburn | September 13, 2020 | 13
Read moreImagine designing a new car. There are a gazillion things to consider, including what function it will have – sporty, family run-about, off-road? How many passengers, how will it be powered, what safety features are needed, and can it be future-proofed? Such questions, plus many more, will precede what a lot of us might think of as car design – the ‘art part’ of beautiful curves and blended colors.

UX-UI collaboration: augment your team onsite, or remotely
by Harlan Cockburn | August 6, 2020 | 7
Read moreProviding effective solutions How do you go about building a rocket to take you to Mars? One answer is: very carefully. Another is: check out if there’s a YouTube video.

The African Fintech scene – Merging with the global mainstream
by Harlan Cockburn | July 17, 2020 | 8
Read moreThe African fintech scene is growing at pace, with radical and innovative offerings that increasingly place the continent in the global mainstream. Think of Africa.

How service design optimizes passenger flow?
by Zsuzsanna Imrei | April 18, 2019 | 4
Read moreWhat is service design and why is it important to use at airports? Service design is a process to organize people, infrastructure and communication of service to optimize its quality and the relationship between the service provider and the customer. The purpose of service design is to create a service which is user-centered, relevant and competitive.

The manifestation of Norman’s emotional design principles in 3 modern examples
by Anna Regeni | March 5, 2019 | 10
Read moreDonald Norman’s world-known work ‘Emotional Design’ is one of the most famous books among UX and UI practitioners. In this book he distinguishes 3 levels of design based on the nature of the impact they have on users.

How chatbots improve user experience in online banking
by Veronica Torresin | February 7, 2019 | 6
Read moreIn the recent years, chatbots have evolved and improved significantly and penetrated areas where customer focus has a strategic importance, such as banking. In this article, we are going to present the main reasons behind the broader adoption of chatbot services from a customers’ as well as banks’ point of views.

13 essential UX principles to build a great chatbot
by Anna Regeni | December 7, 2018 | 10
Read moreChatbots have become mainstream recently. Today, the majority of stores and services have chatbots.

The Price of Interaction
by Dr Andras Rung | March 27, 2016 | 1
Read moreThe supposition that the fewer the clicks required to reach something, the better the design is ubiquitous. But anyone familiar with UX knows better.
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