Helpful, Not Creepy: What Makes Financial AI Supportive or Intrusive
AI is fast becoming not one feature inside the banking app but the interface itself. The more it inf...
14 articles in: "Artificial Intelligence"
We don’t know what we don’t know
As the CEO of a company ‘leveraging Artificial Intelligence, Machine Learning and Deep Learnin...
What Makes a Design System AI-Ready? An Interview with TJ Pitre
Over the past fifteen years, design systems have evolved from simple pattern libraries into the back...
Why Did the US Government Shut Down Claude 5 – and What Does Wall Street Have to Do With it?
On June 12, 2026, within a matter of hours, the US government forced the global shutdown of Anthropi...
The Infrastructure of Trust – Why the Introduction of Sentient Banking Is Also an Organizational Issue
Three-quarters of AI developments in the banking sector are still stuck in isolated experimental pro...
ChatGPT Personal Finance: When AI Takes Over Your Wallet
OpenAI recently introduced the ChatGPT Personal Finance feature, allowing users to connect their ban...
AI Under the Hood: How to Build a Hallucination-Free Bank
The new direction of digital banking is a proactive, context-aware user experience (UX) – Sent...
The Paradox of Excellence: The ROI Ceiling of Banking Apps
European digital banking has reached the limits of its current technological model. Over the past de...
The Philosophy of Sentient Banking – Intent and Negotiation instead of Command and Control
The financial sector is facing not merely a technological shift, but also a much deeper paradigm shi...
The Era of Self-Service Banking Is Over – Why Is Sentient Banking the Next Step?
The past 20 years of banking digitalization have been built on a single, massive, unspoken consensus...
Josh Clark on Sentient Design: How AI is Weaving Intelligence into the Interface
Josh Clark, founder of Big Medium and a renowned design leader, has been exploring the next frontier...
Preserving User Trust: Ethical AI Use in UX Design
When the financial use of artificial intelligence (AI) is discussed at conferences, it’s not u...
Top Digital Transformation Strategies for 2025 to Boost Efficiency and Enhance Customer Experience
In 2025, digital transformation is no longer an option, but a condition for survival and growth. Mos...
Do’s and don’ts using ChatGPT in UX design
In the ever-evolving realm of digital design, cutting-edge tools are revolutionizing how we approach...
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Maria Amidi Nouri
UX Architect