Showing blogs for: Fintech
What is service design and why should a banking service be designed?
by Zsuzsanna Imrei | July 6, 2020 | 10
Read moreThe life cycle of a service can be divided into 5 parts according to the methodology of the ITIL (Information Technology Infrastructure Library): Service strategy Service design Service implementation (implementation and conversion) Service operation Service development, optimization Basically, service design focuses on the overall service experience and the design of the service delivery process and strategy. It focuses on crucial points of contact with customers such as initial contact, engagement phase, and feedback on post-consumption experiences.
Round table discussion: Can security only be increased at the expense of user experience?
by Csilla Herendy | June 1, 2020 | 3
Read moreDr. András Rung, CEO of Ergomania, led an English-language roundtable discussion on the role of UX in digital transformation projects at the eFinance & Fintech Festival 2020 in Budapest.
A more conscious and careful choice of feature prioritization methods is needed!
by Csilla Herendy | May 18, 2020 | 9
Read moreDr. András Rung, CEO of Ergomania, gave a presentation in English titled “Choose your features with care” at the eFinance & Fintech Festival 2020 in Budapest.
The long awaited introduction of instant payment in Hungary, UX optimization is still missing
by Zsuzsanna Imrei | March 29, 2020 | 9
Read moreAt the time of instant messaging, not long ago we had to wait a whole day that the sum lands on the recipient’s account after issuing a bank transfer. Not to mention, if the time of the transfer coincided with a weekend or a public holiday, it could have been several days.
Revolut – What to love and what not?
by Andras Rung | January 4, 2020 | 8
Read moreFor a long time, the big banks, the behemoths of the financial industry did not take the new financial (so-called fintech) service providers seriously. Not one bit.
Most interesting applications of blockchain technology
by Veronica Torresin | July 12, 2019 | 4
Read moreWhen we hear the word “blockchain” we tend to associate it with the concept “cryptocurrency”. Indeed, the first practical application of the technology by Satoshi Nakamoto, was an infrastructure for the digital currency Bitcoin.
How chatbots improve user experience in online banking
by Veronica Torresin | February 7, 2019 | 6
Read moreIn the recent years, chatbots have evolved and improved significantly and penetrated areas where customer focus has a strategic importance, such as banking. In this article, we are going to present the main reasons behind the broader adoption of chatbot services from a customers’ as well as banks’ point of views.
Blockchain interfaces that match users’ needs
by Andras Rung | April 17, 2018 | 1
Read moreRung András’s presentation at “Ebanking Summit” conference. Find below the excerpt of the presentation.
Smartwatch applications for Fintech
by Anna Régeni | March 21, 2018 | 8
Read moreSince the introduction of the first AppleWatch, fintech applications are present for smartwatches, for instance, fintech applications developed for brokers and investors to help them greatly in monitoring and following constantly the change in stock and rate fluctuations without making them take out their phones from their hip-pocket in every 10 seconds. In present days bank sector is also attempting to catch up with fast technological progress , since by this time it’s practically a must to be able to manage our banking issues purely online.
4 Innovative FinTech Apps that Changed Digital Banking in Hungary
by Szabolcs Szilagyi | January 23, 2018 | 6
Read moreWhen the first microchips were created, no one assumed that the IT industry would invade the markets of almost every sector. The 21st century saw an acceleration of this trend with the advent of Fintech in addition to a number of other changes.
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