The Case of the Decorator Designer and the Bank Merger: Lessons in UX Maturity from MBH Bank
We often discuss digital transformation in theory, but what does this process look like in practice,...
20 articles in: "Bank"
Launching the spaceship - Fintech in Uzbekistan
Ruslan Bogdanov, Project Manager at Ipoteka Bank, describes his surprise when permanently movin...
Spend Smarter with AI: A New Era of Financial Health
We make roughly 100 financial decisions a day, from our morning coffee (an instant at home, or a Sta...
Top Digital Transformation Strategies for 2025 to Boost Efficiency and Enhance Customer Experience
In 2025, digital transformation is no longer an option, but a condition for survival and growth. Mos...
Last Call: Transform with UX or Be Eaten by Revolut
The arrival of Revolut and similar Fintech companies onto the scene is not just temporary market noi...
Super Apps: From Messaging to Everything — and Will the West Catch On?
In Asia, a large portion of people use so-called super apps to manage most aspects of their lives, f...
Top AI Trends Revolutionizing Banking in 2025 You Can’t Ignore: 7 Strategic Areas Where Leading Banks Excel
AI is reshaping the banking sector worldwide at an increasingly rapid and dynami...
.png)
Kazakhstan - spanning two continents
The last time we met online - way back in 2021 - Don Ginsel was leading the Netherlands Fintech...
The Future of Mobile Banking: 8+1 UX Trends in 2025 and Beyond
Mobile banking services are rapidly evolving, and the use of mobile banking applications is growing ...
Japan Fintech on the rise
When I first e-meet Takeshi Kito in the summer of ‘22, the then Vice-Chair of the Fintech Associatio...
The future of online mortgage application
For many, owning a home would remain a dream forever if mortgages didn’t exist. For millions of peop...
Financial Scene of Ukraine
What makes Ukraine exceptional among other countries in Europe? There are thousands of reasons for t...
The Danish Fintech Scene - Trust, Design, and something much more
About halfway through our conversation I have to ask Sarah Millerton to repeat something, because I ...
Will it be enough to upgrade Revolut in the age of hyper-personalisation?
Revolut has come a long way in its relatively short, six year-long career. Launched in 2015, the sta...
The Czech Fintech Scene - innovation and ingenuity
When I meet Ivan Dovica online I’m in a warm home office. He on the other hand looks like an arctic ...
Big Banks aren't waiting idly, Digital banking in The Netherlands - part 2
Our previous blog post was about the modern services and UX solutions of Bunq, one of the most innov...
Is there a future for banking interfaces? Here's why not.
The title of this blog post may sound a bit strange at first, because it is meant to be “bombastic”....
The Fintech Scene in Belgium
Belgium: a safe, secure country, where commerce has flourished for centuries. A country at the cente...
How chatbots improve user experience in online banking
In the recent years, chatbots have evolved and improved significantly and penetrated areas where cus...
Raiffeisen mobile banking app, a nice try
Today, a large company without a mobile page or application is embarrassing. Raiffeisen might as wel...
Want to read more
about UX, fintech and banking?
Subscribe to our biweekly newsletter and get the latest of our news and thoughts!
Maria Amidi Nouri
UX Architect