Showing blogs for: Bank

How chatbots improve user experience in online banking

by Veronica Torresin | February 7, 2019 | 6

Read moreIn the recent years, chatbots have evolved and improved significantly and penetrated areas where customer focus has a strategic importance, such as banking. In this article, we are going to present the main reasons behind the broader adoption of chatbot services from a customers’ as well as banks’ point of views.

Raiffeisen mobile banking app, a nice try

by Dr Andras Rung | March 27, 2012 | 3

Read moreToday, a large company without a mobile page or application is embarrassing. Raiffeisen might as well felt the shame so the Raiffeisen mobile banking app was born.

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