Showing blogs for: Customer experience in banking
by Zsuzsanna Imrei | March 29, 2020 | 9
Read moreAt the time of instant messaging, not long ago we had to wait a whole day that the sum lands on the recipient’s account after issuing a bank transfer. Not to mention, if the time of the transfer coincided with a weekend or a public holiday, it could have been several days.
by Andras Rung | May 27, 2019 | 15
Read moreBeen there, done that: storm clouds are gathering above a project that started off as clear-cut and feasible from both the client and UX agency sides. The third milestone had to be postponed, because more and more interested parties were getting involved, all pushing their own agendas and needs.